• Use Your Imagination

    Use Your Imagination

    Creativity is a curious beast. When I talk about the miracle of human creativity, and how much better it can be than suggestions from A.I., I often sense a real unease building in the audience. “What? You want me to be creative? At work? Oh no, I don’t do that sort of thing.” “We have…

  • But is it what it is?

    But is it what it is?

    I’ve never cared much for the phrase “it is what it is.” I’m sure I’ve said it a few times, and heard it many more. But it never sat well with me. It smacks of resignation, reluctance, and self-suffering. Maybe even a little victimhood. We proclaim “it is what it is” when something is not…

  • Two questions for busy event organisers

    Two questions for busy event organisers

    We jokingly called them the “Croissant Department” at Microsoft. The Events Team put on dozens of conferences each month. They were stunningly good at their job. Real legends of the industry. But occasionally even they got caught up in the event management hamster wheel, churning out events because someone wanted an event, not because that…

  • A Festive Message

    A Festive Message

    Giant thanks to everyone who kept me wildly busy in 2024. Here are a few brief words from me as I prepare to leave for my festive break: I’ll see you again in 2025, when I’ll have exciting news about: If you’d like my help or simply want to find out more, book a call…

  • How to Rehearse Like a Pro

    How to Rehearse Like a Pro

    The Speaker Awards took place in London, UK, last week. This year I was Head Judge, and proudly presented some awards and hosted a quick-fire ‘Ask The Expert’ session. The topic I chose to explore with my fellow speakers: “How to Rehearse Like A Pro” The advice I’m sharing here is relevant to anyone who…

  • Adventures in Improvisation for a Keynote Speaker

    Adventures in Improvisation for a Keynote Speaker

    I’ve been learning improvisation skills for a couple of years now. I find it helps me become a better speaker by developing my performance muscles, but also tests me in ways that motivational speaking sometimes cannot. In simple terms, improv helps me ‘be in the moment’, surviving on my wits. It’s a country mile away…

  • Celebrity or Anonymity?

    Celebrity or Anonymity?

    In one British newspaper, there’s a regular celebrity interview column that always asks a question I love: “Celebrity or Anonymity?” Without exception, every famous person answers this question with ‘Anonymity’. It seems those who are most famous would rather they weren’t. And yet, the opposite seems true for many others, where achieving fame or notoriety…

  • What’s in your email signature?

    What’s in your email signature?

    I’ve always thought an email signature says a lot about a person. What’s up with these people who don’t include their phone number or anything helpful for their readers? Isn’t that the point of an email signature? To leave the recipient in no doubt about who you are and what makes you tick… Mind you,…

  • How motivational speakers avoid continuity errors

    How motivational speakers avoid continuity errors

    “Sell the sizzle, not the sausage.” As a young brand manager at Kimberly-Clark in the 1990s, they drummed that marketing maxim into me. It reminds us that the sizzle of a sausage is often more appealing to a potential buyer than the sausage itself. Years earlier, the Harvard Business School professor Theodore Levitt captured the…

  • Millican’s Law – you’re not as bad (or good) as you think

    Millican’s Law – you’re not as bad (or good) as you think

    Recently, I was helping a client think about the pros and cons of failure. I invited them to imagine a world without failure: it would be a dull, predictable, unchanging place. Failure rocks! But some people still view ‘failure’ as something to avoid, not promote. This is silly, because being open to try (and potentially…